I got this problem of import of subject being successful but not appearing in the subject list, I googled to find out an important technique to do it: Original reference: http://rc.crm.dynamics.com/rc/regcont/en_us/live/help/ts_import.htm When I import subjects, why don't they appear in the list of subjects? For imported subjects ( Categories used in a hierarchical list to correlate and organize information. Subjects are used in the subject tree to organize products, sales literature, and knowledge base articles. ) to be visible, the import source file must contain a column that maps to the Feature Mask attribute. The Feature Mask attribute determines whether the subject will be displayed in the subject tree. If Feature Mask is set to 1, the subject will be displayed. If it is empty or set to 0, the subject will not be displayed. To build the subject hierarchy in the subject tree, you map the column in the source file that contains the title of the parent subject to the Parent Sub...
This blog is about a software product called Dynamics CRM by Microsoft, where as CRM stands for Customer Relationship Management.