Thursday, July 2, 2009

Place Queue on other tabs

By default, Queue area is only available on the Workplace tab in MS CRM, sometimes it becomes a pain to go to workplace tab click on queue and then go back to the tab where you were.

Here is a simple way to add Queue area on any tab or elsewhere, just update the sitemap or isv config and add the Queue area link to it, which is :

http:// your server / organization name //workplace/home_workplace.aspx